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User Guide

Get Started

Download & Install

Download iPhone Unlocker software and then follow the on-screen instructions to install it on your computer. Then launch it after installing.

Register

When launching iPhone Unlocker, you can see the registration window showing up immediately.

Or you can just click the key icon in the top right corner to enter the Registration Center. You can also open the center by clicking the menu icon and choose Register from the drop-down list.

Register Menu

Please input your Email Address and Registration Code to get the full version of iPhone Unlocker with no limitation. Then click the Register button to finish the registration.

Register

Update

Usually, iPhone Unlocker can check for updates automatically. But if you want to check it yourself, just click the menu icon and find Check Update. If a new update comes out, you can download and install it. Or you can go to our product page to download the latest version.

Check Update

Wipe Passcode

If you forget your iPhone passcode, or your iPhone is locked and can’t be used, the Wipe Passcode mode can help you to remove the lock screen passcode of your iPhone, iPad or iPod touch.

Before removing the passcode, you should know that:
1. Erasing the lock screen password will erase all your data.
2. Your device will be updated to the latest iOS version.
3. Do not disconnect your device from computer until the work is done.

Step 1 Run iPhone Unlocker

Launch iPhone Unlocker, and choose the Wipe Passcode mode.

Wipe Passcode

Step 2 Connect your device to computer with USB cable

Click Start and then connect your device to computer with a USB cable.

Wipe Passcode Start

Step 3 Confirm your device information

Before unlocking your device, please confirm the device information. Now you can Start your unlocking trip.

Wipe Passcode Information

Step 4 Download firmware package

Then, you should wait patiently till iPhone Unlocker completes the download for firmware package. If you download successfully, please click Unlock to wipe your screen passcode.

Firmware Package Unlock

Step 5 Confirm unlocking

Now enter “0000” to confirm unlocking.

During Unlocking

Remove Apple ID

Using Remove Apple ID mode, you can easily remove the Apple ID and iCloud account from your iOS device.

But still you should be aware that:
1. Remove Apple ID will erase all your data.
2. Do not disconnect your device from computer during the process.

Step 1 Run iPhone Unlocker

Launch iPhone Unlocker, and choose the Remove Apple ID mode.

Remove Apple ID

Step 2 Connect your device to computer with USB cable

Connect your device to computer with a USB cable. Don’t forget to Trust your computer on your iOS device.

Trust this Computer

Step 3 Remove Apple ID

Choose the Start button to remove the Apple ID and iCloud account.

Situations

1. If Find My iPhone is disabled on your iOS device, iPhone Unlocker will begin to remove your Apple ID directly just like step 3. It may take a while to complete the task, just wait patiently.

2. If Find My iPhone is enabled on your iOS device running in before iOS 11.4, you need to reset all settings on your device. Go to Settings, General, Reset, and Reset All Settings on your device. Enter your passcode, if needed, to confirm the resetting. After that, your iOS device will restart. Then iPhone Unlocker will remove your Apple ID automatically.

Reset All Settings

3. If Find My iPhone is enabled on your iOS device running in iOS 11.4 or later, you should follow the steps below to remove your Apple ID.

Choose the Start button to continue.

In the pop-up window, you should make sure Two-factor Authentication is enabled on your device by following the on-screen instructions.

Then input 0000 to confirm that.

Enable Two Factor

Step 4 Remove Apple ID now

In the pop-up interface, select the corresponding information to match your iPhone category, type, and model.

Finally, click Start to remove Apple ID now.

Remove Apple Id

Once the process is done, the Apple ID and iCloud account will be removed from your device and you can set up your device with another Apple ID or a new one now.

Remove Succeeded

Screen Time

With Screen Time mode, you can unlock screen time and retrieve restriction passcode on your iOS device.

But still, you should be aware that:
1. Removing Screen Time passcode requires you to turn off Find My iPhone/iPad first.
2. After removing Screen Time passcode, you need to reset your device without losing data.
3. To scan your device, please make sure iTunes is installed and updated to the latest version on your computer.
4. Do not disconnect your device from computer during the process.

Step 1 Run iPhone Unlocker

Launch iPhone Unlocker, and choose the Screen Time mode.

Screen Time

Step 2 Connect your device to computer with USB cable

Connect your device to computer with a USB cable.

Step 3 Remove Screen Time passcode

Click the Start button to remove the Screen Time passcode or Restrictions passcode on your device.

Screen Time Start

Situations

1. If your system is iOS 12 or later, the program will start unlocking the Screen Time passcode on you device directly. Please wait a while.

In order to ensure that Screen Time passcode is thoroughly removed from your device, you need to follow the on-screen instructions to re-set up your device.

Remove Screen Time Successfully

2. If your system is iOS 11 or Earlier and your iTunes backup is not encrypted, you can retrieve Restrictions passcode directly. But if your iTunes backup has been encrypted, you need to decrypt the backup first. Then you can enter the passcode and reset the Restrictions passcode.

Recovering the Restrictions passcode will take a few seconds, please wait patiently. After that, you can reset your Restrictions passcode.

Restricions Passcode

Remove MDM

You can easily remove MDM from iPad and iPhone even without the password. Be sure to turn off Find My iPhone before removing it.

Step 1 Launch iPhone Unlocker

Run the iPhone Unlocker on your computer.

Launch iPhone Unlocker

Step 2 Connect Your Device

Connect your device to the computer via a USB cable. Tap Trust to continue.

Step 3 Choose Remove MDM

Start Removing MDM

Tip: If you reset the device after removing the MDM, the MDM will be back. But you can use the Unlocker to remove it again.

Turn off Find My iPhone on your device to ensure the MDM removal succeeds.

Decrypt iTunes Backup

If you forgot the iTunes backup password, use Remove Backup Encryption Settings to access the backup without a password.

Step 1 Run iPhone Unlocker

Launch the iPhone Unlocker on your computer.

Remove iTunes Backup Password

Step 2 Connect the Device

You can connect an iPhone or iPad to your computer through a USB cable.

Step 3 Remove Backup Encryption Settings

Then, enter the Remove Backup Encryption Settings mode. Click Start.

iTunes Backup Encryption Remove

Notes:
1. After you finish removing iTunes' password restrictions for managing backups and changing passwords, they will be removed.
2. All encrypted backups will remain intact if you allow iTunes to encrypt local backups before beginning the password removal.
3. Turn off Find My iPhone during the process.
4. Do not use or open iTunes during the removal to avoid errors.
5. Ensure your device is unlocked when connected to the computer.