iPhone Issues
1.1 iPhone Calendar Virus
1.2 iPhone Error 9
1.3 Face ID Not Working
1.4 Why Does My Spotify Keep Pausing
1.5 Apple Watch Not Charging
1.6 Hey Siri Not Working
1.7 Why Does My Phone Say No SIM
1.8 iPad Parental Controls
1.9 iPad Stuck on Apple Logo
1.10 iPhone Keeps Restarting
1.11 iPhone Attempting to Recovery Data after Fixppo

What to Do when Face ID Does not Working Properly: Full-Guidelines

What to Do when Face ID Does not Working Properly: Full-Guidelines

Face ID is an excellent model for facial unlocking. Despite being top-notch, Apple's facial unlock occasionally encounters problems. It may occasionally fail to authenticate for no apparent reason. At times, it may throw tantrums and refuse to recognize you. Having been on the receiving end of such problems on countless occasions, For that, we compiled a list of the best potential options to solve Face ID not working on the iPhone. Give these a try if you're seeking a quick fix.

Face ID Not Working

Face ID Not Working

Part 1. Why is Face ID not Working

Because Face ID relies on both software and the camera, either could be to blame if the function fails. When debugging the problem, you'll have a few things to look at, but some possible causes include the following:

  • 1. The camera is filthy or obstructed.
  • 2. Your face is hidden.
  • 3. Your iOS version is out of date.
  • 4. Another issue with Face ID.

To keep your device more secure, Apple has many settings that prevent Face ID from working. The following scenarios will cause your phone to request your passcode instead, but none indicate that the feature is broken.

Part 2. Solutions to Fix Face ID not Working

You can resolve the issue even if you can't find out why Face ID isn't working on your iPhone. Here are some solutions to help you solve this problem.

Solution 1: Software Update

1.Open the Settings app and select your Apple ID as your name. Select General, then see Software Update from the menu.

2.If an update is available, tap the Download and Install button. Enter your passcode when prompted to download the most recent version of iOS. (iPhone gets stuck in update problems?).

3.Wait for the iPhone to restart before entering the passcode to gain access to your iPhone. Then the issue of Face ID not working should be resolved.

iOS iPhone Software

Solution 2: Turn Off and then On Face ID

If there is a problem with the Face ID settings, you should switch it off and on again to fix the Face ID not working on your iPhone. The precise actions you should take are listed below.

1.Open the Settings app on your iPhone, press your name, select Face ID & Passcode, and input your iPhone passcode.

2.Go to the Use Face ID For For area and deactivate all settings. If you utilize Face ID for third-party apps, go to Other Apps and turn it off.

3.Restart your iPhone and enable each option under the Use Face ID For section.

iOS Face ID Disable

Solution 3: Create a New Face ID

Of course, if your current Face ID is still not working, you can update or add a new Face ID to your iPhone. Here's a step-by-step guide to getting a new Face ID.

1.Go to Settings, then kindly see your Name as we access the Face ID & Passcode, and type in your passcode.

2.From there, please tap the Set Up an Alternative Appearance and insert your face within the frame by looking straight into your iPhone.

3.Follow the onscreen instructions to complete the initial scan, then select Continue to repeat it. When it's finished, touch the Done button.

iOS Add New Face ID

Solution 4. Resetting iPhone

Though simple, rebooting your iPhone is one approach to resolve the issue of Face ID not working on your iPhone.

1.Hold down the Side button until the power-off screen appears.

2.To turn off your iPhone, slide the switch to the right.

3.After your screen goes dark, wait a few seconds. Then, to switch your iPhone back on, hit the Side button again.

iOS Force Restart iPhone

Solution 5: iTunes iPhone Restore

If your iPhone's Face ID is not working because it is stuck in a particular mode, you can back up the files to iTunes and restore a usable backup using the following procedures.

1.Connect your iPhone to your computer using a USB cable and launch iTunes.

2.Select the Device option. Navigate to the Summary page and select the Restore iPhone option.

3.Follow the onscreen instructions/steps to finish the process. Then restart your iPhone and re-enable Face ID.

Restore iPhone

Solution 6: AnyMP4 iOS System Recovery

If you are having trouble using your Face ID on your iPhone, then there just may be an issue with your iOS system. For those circumstances, we need the incredible AnyMP4 iOS System Recovery. This utility is a professional iOS system restoration software that can restore an iOS device to its original state. You can rely on this program to complete tasks such as iOS Upgrade/Downgrades and complex iOS difficulties like not properly working Face ID.


  • Recovering iOS system issues like Face ID problems without erasing data.
  • It offers three modes of the recovering process.
  • The full speed of solving iOS issues.

1. Download AnyMP iOS System Recovery for free on your PC. Install and run it right away.

Free Download For Windows

Secure Download

Free Download For macOS

Secure Download

2.After that, see the tool's features and select iOS System Recovery from the main UI.

Select iOS System Recovery

3.The pop-up window will then display numerous iOS system issues. Here, you must select the category that is in line with the Face ID issue. To proceed, click the Start button. Remember to link your iOS device to this PC.

Click Start iOS System Recovery

4.Before entering repair mode, you can utilize the Free Quick Fix option to reboot your iOS device and resolve certain easy and frequent issues.

Free Quick Fix

Solution 7: AnyMP4 iPhone Unlocker

If the Face ID of your iPhone is not working correctly, then there is a big chance that we cannot access the system of your iPhone. For that, we need to eliminate the Face ID in our device quickly. That process will be possible if we have an AnyMP4 iPhone Unlocker. AnyMP4 iPhone Unlocker is a professional iOS unlocking tool meant to unlock your iPhone, iPad, and iPod in an emergency. You can unlock the iOS screen passcode, deactivate Apple ID, and bypass the Screen Time passcode using one of three unlocking options.


  • It allows you to rapidly deactivate Apple ID, unlock the iOS screen passcode, and bypass the Screen Time passcode.
  • We are unlocking a password-forgotten iPhone, a broken screen iPhone, a second-hand iPhone, or a Face ID/Touch ID disabled iPhone without difficulty.
  • Allows you to delete the passcode and re-access your iOS device safely.
  • Assist you in removing all forms of lock screen passcodes.
Free Download For Windows

Secure Download

Free Download For macOS

Secure Download

1.Start iPhone Unlocker and select the Remove Apple ID mode.

Remove Apple ID

2.Use a USB cord to connect your gadget to your computer. Remember to allow your computer to Trust your iOS device.

Trust this Computer

3.To delete the Apple ID and iCloud account, click the Start button. Follow the on-screen instructions to ensure that Two-factor Authentication is enabled on your device in the pop-up window. Then enter 0000 to confirm.

Reset All Settings

4.Select the information that corresponds to your iPhone category, type, and model in the pop-up interface. Finally, select Remove Apple ID Now to proceed.

In this way, you can unlock a disabled iPhone easily to get rid of the Face ID.

Remove Apple ID Now

3. FAQs about Face ID not Working

Is it possible to replace the Face ID sensor?

Apple can only repair face ID if it is damaged, so use caution. Peel and detach the pull tab on the final adhesive strip on the upper battery cell's top edge.

How do I check the settings of my Face ID?

Go to Settingsp and see the Face ID & Passcode to check your Face ID settings. Check that Face ID is enabled and that the features for which you want to use Face ID are enabled. Make sure a case or a screen protector doesn't obscure your iPhone or iPad's TrueDepth camera. Check to see any residue or dirt on the TrueDepth camera.

Is the iOS upgrade affecting Face ID?

Yes. Face ID may not work if you recently installed a new iOS version. This fact is because your iPhone reboots after installing a new iOS version and asks you to enter your device passcode instead of Face ID.


As you can see, the remedies to the 'Face ID not working' problem are pretty straightforward. In my experience, Face ID works pretty reliably in most circumstances. Whenever I run into difficulty, these simple remedies come in handy. So, I'm hoping they can also fix the Face ID on your iPhone. If you are looking for recommendations about the best methods, users say it is through AnyMP4 iOS System Recovery and AnyMP4 iPhone Unlocker. That is because of the 100% effectiveness it can give by removing the issue.

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Rating: 4.8 / 5 (based on 629 ratings)

author Posted by John Malcolm to iOS Issues
February 09, 2023 09:40

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