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What You Can Do When Videos won't Play on Instagram?

What You Can Do When Videos won't Play on Instagram?

"I have a Samsung Galaxy S4 and I am encountering problems with the videos on Instagram playing, they won't play at all, how to fix this problem effectively?" Instagram is a fun way to share your stories with friends and families. The Stories feature allows you to share moments with videos.

Play video on Instagram

Play video on Instagram

However, we found that some Instagrammers complained that Instagram videos do not respond on their smartphone. This tutorial will tell you what you can do when videos won't play on Instagram on iPhone and Android.

Part 1: Why Videos won't Play on Instagram

There are some of the common factors causing Instagram videos not loading properly, such as:

Part 2: How to Play Videos on Instagram

To play Instagram videos on mobile devices smoothly, you should follow the tips below.

Tip 1: Check Your Network

Step 1: Look at your network connection and router to make sure they work fine. Restarting router is a good way to improve the connection.

Step 2: Reset network settings on your device:

For Android: Tap Settings -> Backup and reset -> Reset network settings and then enter your Wi-Fi network credential after resetting.

For iPhone: Go to Settings -> General -> Reset -> Reset Network Settings. When your iPhone restart, connect it to your Wi-Fi network.

Reset Network Settings

Step 3: If Instagram videos still not working, switch your network to cellular data

Tip 2: Clear Cache Data in Instagram

On Android:

Step 1: Tap the Settings app and select Apps -> Instagram -> Storage.

Step 2: Press the Clear Data button and then hit Clear Cache button.

Clear cache

On iPhone:

Step 1: Go to Settings, tap on your name and head to General -> iPhone Storage -> Instagram.

Step 2: Tap Offload App to clear Instagram cache data.

Clear cache iPhone

Tip 3: Update or Reinstall Instagram App

On Android: Open your Play Store, tap the Menu icon with a three-line icon, select My apps & games, go to the Updates tab and tap the Update button next to Instagram app.

On iPhone: Run App Store, go to the Updates tab and up the Instagram app to date.

If the Instagram videos are still not playing, uninstall it and install it from Play Store or App Store again.

Update iPhone

Tip 4: Turn off Power Save Mode

On Android: Go to Settings -> Battery, tap the menu button, select Battery saver, and turn it off.

Power save mode

On iPhone: Head to Settings -> Battery and disable the Low Power Mode option.

After turning off the power saving mode, play videos on Instagram again to check if the problem disappears.

Low Power mode

Tip 5: Restart your mobile device

Restart Android: Press the Power button until the power-off screen pops up and touch Restart option.

Restart android

Restart iPhone: Hold down the Side button to trigger the power-off screen, and then swipe the slider to right. Wait for at least 20 seconds and then press the Side button to turn your iPhone back on.

Restart iPhone

When it is done, the problem that Instagram videos are not playing should be fixed.

Recommend: Best Way to Play Instagram Videos offline

If you have tried the tips above and the problem that Instagram videos are still not playing, downloading Instagram videos for watching offline is another solution. From this point, we recommend AnyMP4 Blu-ray Player.

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Play video

Apparently, it is the best option you can find to play Instagram videos offline.


Based on our sharing above, you might understand what you should do when videos not playing on Instagram. There are 5 tips worth to try to fixing this problem and play videos on Instagram properly. Moreover, we also shared AnyMP4 Blu-ray Player, a powerful media player for watching downloaded Instagram videos anytime and anywhere. We hope that our solutions and recommendations are useful to you.

What do you think of this post?


Rating: 4.8 / 5 (based on 190 ratings)

author Posted by Ted Klarso to Player
May 31, 2019 17:55

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