Netflix Download Not Working

Why Netflix Download Is Not Working and How to Fix the Problem

Netflix has introduced the download option for offline viewing since 2016. It allows you to get content and watch them offline on the go. However, this feature is only available to specific regions and has some bugs. Some users reported that Netflix download is not working or video downloading failed. If you are heavy user who downloads movies or TV shows on Netflix, then you might have already encountered the similar problem. This troubleshooting offers 5 solutions to fix this problem quickly.

Netflix Download Not Working

Netflix Download Not Working

Part 1: What Is the Download Limit on Netflix

You cannot download unlimited videos on Netflix. According to Netflix support page, a user can download a maximum of 100 titles of a single device. Moreover, the download option is only available in certain regions.

Moreover, most downloaded videos have expiration time and that various from title to title. It means that you cannot keep the movies forever even if you have downloaded them.

Another limit is that you can only watch downloaded videos within Netflix app since they are encrypted.

For more details of downloading videos from Netflix, you can check it here.

Part 2: How to Fix Netflix Download Not Working

Solution 1: How to Fix Netflix Download Error Code 10016-22005

Error code 10016

When you see the Netflix download error code 10016-22005, it means that you have reached the download limit. In such case, go to the Downloads tab in Netflix app and delete some unwanted titles. Then try to download new videos again.

Solution 2: How to Fix Netflix Download Error Code 23000

Netflix download error code 23000 means that you have downloaded the video on too many devices. You can download Netflix videos on one, two or four machines depending on your subscription plan. If this error code occurs, execute the steps below.

Manage devices

Step 1: Open your Netflix account in your browser, hover your mouse on the profile and click Account option.

Step 2: Click the Manage download devices option under Settings section. Then you will be presented all download devices.

Step 3: Hit the Remove device button to the devices that you wish to remove. Then try to download Netflix video again.

Solution 3: How to Fix Netflix Download Error Code 10016-22007

The Netflix download error code 10016-22007 usually happens if you try to download a title for multiple times. Netflix only allows you to download a video for limited times per account. There is no way to break the limit officially.

Part 3: 100% Working Solutions to Fix Netflix Download Failed

Solution 1: Download Netflix Videos on Desktop

If you have tried the solutions above but Netflix won't download, AnyMP4 Screen Recorder can help you fix the issue. It is available to all videos on Netflix with no limit.

Main Features of the Best Netflix downloader

Needless to say, it is the best option to fix the problem that Netflix download failed.

How to Download Videos on Netflix

Step 1: Install Netflix downloader

Open the best Netflix downloader after you installed it to your PC. There is another version for Mac. Then pick Video Recorder to open the main interface. For advanced users, you can click the Gear icon to open the Preferences dialog and custom the options related to output, hotkey, etc.

Video Recorder

Step 2: Download Netflix video

Open a browser or Netflix app and find the video that Netflix won't allow you to download. Switch to the Netflix downloader, turn on Display and set the recording area based on the video. Toggle System Sound on and modify the volume. Disable Webcam and Microphone options at the same time. Click on the REC button and play the Netflix video to start downloading it.

Start recording

Step 3: Save Netflix video

When the Netflix video is done, click the Stop button to open it in Preview window. View the video recording and remove unwanted frames with the Clip tool. Finally, hit the Save button to export Netflix video.

Preview video

More details of recording videos from Netflix are here.

Solution 2: Download Netflix Videos Online

The easiest way to download Netflix videos is online app. However, most web video downloaders are not available to long videos. AnyMP4 Free Online Screen Recorder is tool you need.

Basic Features of the Online Netflix Downloader

How to Download a Netflix Video Online

Step 1: When you encounter the Netflix download error, open in your browser. Click Launch Free Recorder to get the launcher.

Launch recorder

Step 2: Press the Gear icon to trigger the Setting dialog. Set Video format, Location of output files and other options. Click the OK button to confirm it.

Settings dialog

Step 3: Press the Monitor icon and set the recording area, while disable Webcam. Then choose the audio source. Here we select System sound.

Recorder interface

Step 4: Hit the REC button to start download Netflix video. When it finishes, click the Stop button to save and download the video.

Part 4: FAQs of Netflix Download Error

Why is my Netflix saying cannot play title?

This problem typically points to a network connectivity issue that is impacting your device from reaching the Netflix service. You'd better use a better network and try again.

How do I change download settings on Netflix app?

Sign in your account in Netflix app, tap the three-line icon, choose App Settings and then Downloads. Find and tap Download Location option and change it to SD card. You can also modify the download video quality here.

How do you download Netflix on a smart TV?

Open the Network menu on TV and choose your home network. Enter the password and press Smart TV button. Find the Netflix app and download it from the app store.


This article has shared five solutions to fix the problem that Netflix download is not working. It happens due to various factors and we have analyzed them one by one above. AnyMP4 Screen Recorder, for example, is a 100% working way to download your favorite movies or shows from Netflix. If you have other problems related Netflix download, please write it down below this post.

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July 08, 2020 15:18

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